Privacy policy
How Noviatech collects, uses and protects your personal information.
This English version is a translation provided for convenience. In case of any discrepancy between this version and the French version, the French version prevails.
Who we are
9512-4012 Québec inc., doing business as Noviatech Solutions IA, is a Quebec company providing consulting services in information technology and artificial intelligence. This policy explains how we collect, use, disclose and protect your personal information, in accordance with Quebec’s Act respecting the protection of personal information in the private sector.
Person in charge of the protection of personal information
The president of 9512-4012 Québec inc. is the person in charge of the protection of personal information. You can reach this person at info@noviatech.ca with any question, request for access or correction, or complaint about your information. We respond within 30 days.
Information we collect
When you fill out a form or questionnaire on our site: your name, your work email, the name of your company, your phone number (required to receive the AI toolkit, optional elsewhere) and your answers about your needs. We also collect certain technical browsing data, such as the page your visit came from, to the extent described in the section on cookies.
Why we collect it
To send you the result or the toolkit you request, arrange the call you book, contact you about your request and, only if you have consented to it separately, send you our tips by email. We never sell your information.
Disclosure to third parties
We use service providers for website hosting and for managing emails and appointments: Cloudflare (website hosting, email forwarding and protecting forms against bots), Resend (sending the emails generated by the forms), Google (receiving emails), Namecheap (domain name) and Cal.com (appointment booking). These providers may store information outside Quebec, in particular in the United States. They only have access to the information needed for their service. Before disclosing information to them, we carry out a privacy impact assessment and govern this disclosure by contract.
Retention
Your information is kept for as long as necessary for the purposes described, up to a maximum of 24 months after our last exchange if you do not become a client, and is then securely destroyed or anonymized.
Security
We apply reasonable measures to protect your information: access limited to authorized persons, encrypted communications, and providers chosen for their security practices. Our forms are protected against bots by Cloudflare Turnstile: when you submit a form, this service checks technical signals from your device and browser, including your IP address, to confirm that a person is filling it out. This data is used only for this check.
Your rights
You may request access to your information, its correction, the withdrawal of your consent or its portability, and request that we stop disseminating it. Write to the person in charge named above. If you are not satisfied with our response, you may contact the Commission d’accès à l’information du Québec.
Cookies
Our site uses cookies that are essential to its operation. Audience measurement and advertising cookies are only activated with your consent, and you can change your choice at any time.
Updates
Last updated: November 9, 2026. We will post any significant change on this page.